At Applebee’s, I held multiple leadership and service roles, focusing on floor management, staff training, and guest satisfaction. I led shifts, managed service pacing, and handled guest recovery while ensuring compliance with operational standards.
I worked closely with BOH teams to maintain food quality and timely delivery, assisted with inventory management, labor scheduling, and cash handling, and played a key role in training and developing new team members.
Key Focus Areas
FOH leadership & shift execution
Training & team development
Guest recovery & satisfaction
Inventory & labor support
